They gaslighted me, to make me feel like I didn't understans the issue, but I was getting it. I asked about character limitation issues, but I did not get an answer. Funny how they blatantly lie, about the programatic architecture. My money is as good as anyone else's and I don't appreciate being treated like I don't get it. I asked for a definition of provisioning, and I was given a condescending attitude. It is hard to collaboratively problem solve, when I request for the agent to speak slowly and clearly, but I still struggle to understand. I was treated like I don't understand basic issues. Their attitude is not a collaborative one. They act like their 'solution' is the only way to aproach problem solving an issue. Their close minded, attitude is offensive. That thread has several more responses but none from Adobe employees.Ĭould you please advise when Adobe plans to add long file path functionality to Acrobat products? Or at least acknowledge that you are working on it, please?Īdobe support is still claiming that this issue is a Windows issue and not an Adobe issue. As seen in the top link, Windows 10 now supports file paths up to 32,767 characters.Īs linked in this thread here , user avn1 has correctly deduced that Adobe has not updated Acrobat to recognize the new MAX_PATH restrictions. All mention it's a file path limitation of Windows. I have found several similar threads here , here and here . If you copy the document to a short path, it opens flawlessly.

The file simply won't open or opens a blank document.

We have tested this in multiple scenarios and have found that Acrobat has this problem with any long file path. However, Adobe Acrobat DC (and Acrobat Reader DC) still cannot open files with paths longer than 255 characters. This has helped us with moving long pathed files and opening them in Microsoft Office programs. As an organization, we are using Windows 10 with the 'LongPathsEnabled' registry entry set to 1, as posted here: Enable Long Paths in Windows 10, Version 1607, and Later

Adobe acrobat reader dc 2022.001 20169